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Hosting Architecture

Network IconThe servers running all services on our shared hosting platform are purpose-built, rack-mounted servers with Dual Core Processors, at least 1GB of DDR2 ECC RAM, and 2x SATA Hard Drives in a redundant RAID configuration.

All shared hosting servers are uplinked to our network twice at 100Mbps FDX; once to the external and once to our separate private internal VLAN which is completely segregated from the external network.

Our internal VLAN allows interconnectivity between our primary and secondary sites where we currently locate equipment. This allows us to transfer data without affecting our external network through output. The internal network is also used to provide connectivity to our Active Directory infrastructure.

All our servers are securely configured with software based firewalls and antivirus. We utilise intrusion detection software to quickly stop any external threats. Our network is constantly monitored for any signs of DDoS attacks which can be stopped directly at the routing infrastructure without effecting service to our equipment.

Currently our primary site is Telehouse East(Docklands, London) our secondary site is Kent Science Park (40miles from London).

Backup Locations

Backup IconSecondary DNS is located in Kent Science Park and Secondary Mail is located in Telehouse East (London Docklands UK), Tertiary DNS and Mail Handling are located in Dallas Texas (USA) which gives us true DNS and Mail Redundancy.

Backup storage is located in Bluesquare Data (Maidenhead UK) on a dedicated NAS server.

Backup Strategy

All customer and system data is backed up on a nightly basis and held for 7 days. In the event of one of our systems failing we can quickly move customer data directly to another server.

Customers can also perform a backup of their website and database data directly from the control panel. This can then be downloaded directly to your computer at home or in the workplace.